Lost and confused easily

Guest of the Day Jan 3

10:02PM SummitCove Emergency how can I help you.

Guest : Hello I am staying in Gateway#XXXX I didn't see my room number on the elevator sign inside the Gateway garage so I am now driving down hwy 6 to another building, is my room in this building here?

SummitCove: I am sorry you are having trouble finding your room, did you say you are staying in Gateway but your now driving down Hwy 6 looking for it, sir where are you now what do you see?

Guest: Yes, I am staying in Gateway but I didn't see my room number on the elevator sign from my car in the parking garage so I am driving towards Keystone where is the room?

SummitCove: Sir your room is inside the Gateway Building on the far North East side of the building.

Guest: Do you know if I can park closer to the elevator so I don't have to walk?

SummitCove: Sir, I am not sure which spots are open but you should be able to drop someone off near it if you need to.

Guest: OK so I will drive back and park next to the elevator and look at the sign again.

SummitCove: Sir, I can assure you that the room is in the Gateway building you might have to check another sign or walk inside the building to find your room.

Guest: OK I will drive back there again but if its not there I am coming back to the office.

SummitCove: Sir if the ski condo isn't there please call me back, enjoy your Keystone Vacation and have a good night at Resort Keystone